Bontro vs Acuity Scheduling
Acuity is a calendar-booking tool. Bontro is a full business platform — payments, CRM, reminders, and intake forms in one place.
Acuity Scheduling was acquired by Squarespace and rebranded Squarespace Scheduling. It's a capable appointment-booking layer, but native payments require a separate Stripe, PayPal, or Square integration. There's no built-in POS, no native mobile app for the pro, and no walk-in kiosk. Bontro ships those at $19/mo.
Pricing, side by side
Squarespace Scheduling (Acuity): Emerging $16/mo (1 calendar), Growing $27/mo (6 calendars), Powerhouse $49/mo (36 calendars). Payments via external Stripe/PayPal/Square integration — not native. Bontro: $19/mo Growth, $49/mo Business, native Stripe Connect payments included at every paid tier.
Bontro vs Acuity Scheduling, feature by feature
| Feature | Bontro | Acuity Scheduling |
|---|---|---|
| Commission on bookings | 0%, always | 0% |
| Native payments (no extra account) | Yes — Stripe Connect built-in | No — requires Stripe/PayPal/Square separately |
| Native mobile app for pros | Yes (iOS + Android) | Not found |
| SMS reminders | Included (Growth+) | Powerhouse plan only ($49/mo) |
| Custom intake forms | Included | Yes (all paid plans) |
| Provider ID + selfie verification | Yes, enforced before going live | Not found |
| Walk-in kiosk mode | Included (Business plan) | Not found |
| Free plan | Yes — up to 35 bookings/mo |
What real Acuity Scheduling users report
From public reviews and complaint records — not Bontro's opinion.
Payments are handled through external integrations (Stripe, PayPal, Square) rather than a native checkout — setup friction and additional accounts required
No native mobile app for the pro to manage their schedule on the go
Acquiring via Squarespace creates platform dependency — changing booking software may require rebuilding a website too
Acuity Scheduling is a long-running product with strong brand recognition among coaches and solopreneurs. This comparison reflects publicly published pricing as of this writing — confirm current terms directly with Squarespace before deciding.
Disclaimer: This page is based on Acuity Scheduling's own published pricing and policies and public reviews/complaint records available at the time of writing, is provided for general informational purposes only, and is not legal, financial, or professional advice. It is not sponsored by, affiliated with, or endorsed by Acuity Scheduling. Acuity Scheduling's pricing, features, and policies may have changed since this page was last updated — independently verify all information directly with Acuity Scheduling before making any decision. Bontro disclaims liability for decisions made in reliance on this page.
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