Email notifications
Automatic emails for bookings, reminders, and more.
Bontro automatically sends email notifications for key events.
Emails sent to clients: - Booking confirmation -- immediately after they book, includes a direct cancel link - 24-hour reminder -- sent the day before their appointment, includes a cancel link - 2-hour reminder -- sent 2 hours before the appointment - Cancellation notice -- when you or they cancel, includes a "Book again" link - Reschedule proposal -- when you propose a new time - Review request -- about 2 hours after their appointment ends
Emails sent to you (the pro): - New booking received - Booking cancelled by client - Reschedule accepted or declined by client
All emails come from support@bontro.co. On Business plan with Branded Sender enabled, your business name appears as the sender name.
Cancel link in emails -- Every confirmation and reminder email includes a direct cancellation link so clients can cancel without having to log in or find the right page.